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“In fact, some of the paraprofessionals Kelly Education has provided have been so effective, that we ended up hiring them as full-time employees of the district to continue working with the same students, which provided the stability that many special education students need. That was an unexpected benefit of our partnership. Kelly essentially served as a recruiter for us and found some terrific people.”
— Dr. B. Jane Hursey, Assistant Superintendent for Human Resources
Helping to navigate COVID-19.
During the COVID-19 crisis, Hursey says she developed a new level of appreciation for the partnership. “Kelly Education is always thinking ahead, and we saw that come even more into focus during the pandemic. Our teachers have been highly committed, doing amazing work in the most challenging circumstances that any of us have ever seen,” she says. “Kelly has been alongside us throughout, anticipating our needs and ensuring we still have substitute teachers when we need them.”
Piloting a new model.
Looking for even more ways to utilize Kelly Education to improve services in the district, for the 2020-2021 school year DCSD has been piloting a “building substitute” model in three schools. In this model, two Kelly employees are assigned to each school, and work there every day. They could serve as a substitute teacher that day, or if no substitute is needed, they can serve as a teacher’s assistant or in other roles around the school.
“That provides peace of mind, because it ensures that we always have a substitute teacher ready for that school, and we don’t have to worry about being able to fill a position on short notice,” says Chuck Miller, director of personnel for the district. “It’s also beneficial because those employees are well known to that school community and very familiar with the teachers and students.”
Miller says that the pilot program has been highly successful and exceeded their expectations. “I was surprised at how effective the building substitute model has been. As a result, we’re planning on expanding the model to have permanent staff from Kelly Education in every school in the district next year. Everyone has been extremely pleased.”
Reflecting on a successful partnership.
Overall, Hursey and Miller say the partnership with Kelly Education has benefited the district even beyond what they initially expected. “The partnership has been outstanding, and resolved a lot of issues for us,” Miller says.
“It has been worth every penny," says Hursey. "The value’ we have received far exceeds our expenditure for their services, and ultimately, the partnership has enabled us to improve the quality of the services we provide to our students, and that's what is most important.”
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