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“Kelly Education has done a phenomenal job making sure that classrooms in Clay County Schools remain filled. After witnessing two school systems that have successfully deployed Kelly Education for their substitute staffing needs— along with the subsequent savings in hard and soft cost, time, and critical resources that our schools have realized— the question I typically ask any district on the fence is … ‘Who couldn’t afford to implement this program?’”
— Dr. Michael Henry | Former HR Director of Instructional Personnel
(Editorial note: Dr. Henry worked for Clay County Schools at the time of implementation. The district continues to be a Kelly Education customer.)
Dr. Michael Henry introduced Kelly Education because his previous district successfully contracted Kelly for its substitute teacher management program. Dr. Henry brought leaders from Clay County Schools together with Kelly Education experts to establish a program that could provide reliable coverage for a staff of nearly 3,000 teachers and teacher assistants. A centralized customer support team, part of the solution, was put in place to monitor and manually fill absences—especially for same-day or last-minute needs.
The district had an existing pool of about 450 substitute teachers who were paid a competitive rate and were consistently performing well. The Kelly Education team first helped these critical resources transition to their payroll, ensuring that the most experienced personnel were retained for work in Clay County Schools. The team then began an ongoing effort to recruit locally, and build a large enough pool of candidates to cover the district’s average absenteeism. Kelly Education proactively persuaded new candidates to travel to work at more remote schools, and used a comprehensive process to on-board new substitute teachers and train them to work specifically in Clay County Schools.
The team implemented an automated scheduling system, and provided 24/7/365 web and phone access for requesting, scheduling, and online timekeeping. The team also instructed substitute teachers—as well as administrators and administrative personnel, secretaries, and teachers—on ways to make the most of the user-friendly tool.
Kelly Education now conducts partnership reviews each semester with Clay County District Schools, providing program metrics that offer an objective assessment of performance—together with value-added consultation and high-powered data analytics for insight into trends for absenteeism.
Kelly Education also helped Clay County Schools save money. As the employer-of-record, Kelly Education assumes responsibilities and costs for general liability, wages, payroll deductions, state and federal taxes, unemployment, and workers’ compensation benefits. And, since 25 – 30 percent of its active substitute teachers would qualify for Affordable Care Act (ACA) coverage, Kelly helped Clay County Schools avoid as much as $345,000 in related costs.
Ultimately, the Kelly Education solution eliminated the administrative burden of substitute teacher management from the schools’ instructional and support staff. The executive director of schools commented that it was among the smoothest implementations he’d ever seen, as Kelly Education quickly transitioned the existing pool to Kelly payroll in just two weeks.
Article commissioned by Kelly Education and written by District Administration.
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